Privacy Policy

Effective September 26, 2026

This Privacy Policy explains how AMCIETY SOCIAL MEDIA CONSULTANCY SERVICES (“AMCIETY,” “we,” “us,” or “our”) collects, uses, stores and shares personal information when you use AMCIETY Live, AMCIETY Pay, and related AMCIETY websites, applications, features and services.

1. Information we may collect

Seller and account information

This may include name, email address, contact information, shop name, account settings, connected Page identifiers, branding, and information needed to operate or secure an account.

AMCIETY Live information

Depending on the seller’s configuration and platform permissions, this may include Facebook Page identifiers, live-sale information, comments relevant to claims, public or platform-provided profile identifiers/names, buyer registration details, mobile number, email address, delivery/address information, claims, quantities, waitlist status, messages and timestamps.

AMCIETY Pay information

This may include customer name and contact details, delivery/address information, amount to pay, order references, notes, item screenshots or attachments, selected payment method, transaction status, payment references and uploaded payment proof. Sellers may also provide payment instructions, account information or QR images for methods they offer.

Payment-provider information

When a customer uses an integrated payment gateway, the payment provider may collect and process card, wallet, bank or authentication information directly under its own privacy policy. AMCIETY may receive transaction identifiers, status, amount, fees and other confirmation information needed to record the transaction. We do not intend to store full payment-card credentials on AMCIETY systems.

Technical information

We may collect IP address, browser/device information, security logs, timestamps, request logs and similar technical information needed to operate, troubleshoot and protect the Services.

2. How we use information

• Provide and operate AMCIETY Live and AMCIETY Pay.
• Register buyers and associate eligible live-sale claims with customer records.
• Process claim logic, quantities, limits and waitlists.
• Send registration, claim, payment and service-related messages when configured.
• Generate and operate seller payment pages and organize transaction records.
• Display payment instructions and facilitate communication with payment providers.
• Prevent abuse, investigate errors, secure accounts and maintain service reliability.
• Provide support, respond to requests and comply with legal obligations.
• Improve the Services using appropriately protected operational information.

3. Sellers and customer data

Sellers use AMCIETY to manage their own customers and transactions. Sellers are responsible for having an appropriate basis for collecting and using customer information and for using that information only for legitimate purposes. AMCIETY processes information to provide the Services to sellers and users and also handles certain information for its own security, compliance and service-administration purposes.

4. When information may be shared

We may share information only as reasonably necessary with:

• the seller with whom a customer registers, claims an item or initiates a payment;
• service providers that host, secure, maintain or support the Services;
• Meta/Facebook/Messenger where necessary to use connected platform features;
• payment providers selected for integrated payment methods;
• authorities or other parties when required by law or reasonably necessary to protect rights, safety, security or prevent fraud; and
• a successor in connection with a legitimate business reorganization, subject to applicable law.

We do not sell personal information as a data-broker business.

5. Data retention

We keep information only for as long as reasonably necessary for the purposes described in this Policy, including providing seller records, resolving disputes, maintaining security, meeting legal/accounting obligations and enforcing agreements. Retention periods can differ depending on the type of record and why it is held. When information is no longer needed, we may delete, anonymize or securely dispose of it.

6. Security

We use reasonable administrative and technical measures intended to protect information against unauthorized access, loss, misuse or alteration. No online service can guarantee absolute security, so users should also protect their credentials and verify payment instructions before sending funds.

7. Your choices and rights

Subject to applicable law, you may ask about personal information associated with you, request correction, object to or restrict certain processing, withdraw consent where processing relies on consent, or request deletion. Some information may need to be retained for legal, security, fraud-prevention, accounting or dispute-resolution purposes.

For deletion instructions, visit Data Deletion.

8. Third-party services

AMCIETY uses or interacts with third-party services. Their handling of information is governed by their own terms and privacy policies. This includes Meta services and any payment provider a seller or customer chooses to use. AMCIETY is not responsible for independent third-party privacy practices.

9. Children

The Services are intended for sellers and customers who can lawfully enter into the relevant transactions. We do not knowingly design the Services to collect personal information from children in violation of applicable law. If you believe a child’s information was submitted improperly, contact us.

10. Changes to this Policy

We may update this Privacy Policy as our Services or legal obligations change. The effective date above will show the latest revision. Material changes may be communicated through the Services or other appropriate means.

11. Contact us