Data Deletion

For AMCIETY Live and AMCIETY Pay

You may request deletion of personal information associated with your use of AMCIETY Live or AMCIETY Pay. This page explains how to send a request and what to expect.

How to request deletion

Send your request using either of the following official AMCIETY contact methods:

Please state that you are requesting data deletion and identify whether your request relates to AMCIETY Live, AMCIETY Pay, or both.

Information to include

• Your name.
• The email address and/or mobile number you used with AMCIETY.
• Your Facebook name or connected seller Page, if relevant to AMCIETY Live.
• Your seller/shop name or payment reference, if relevant to AMCIETY Pay.
• Enough information for us to locate the correct records without asking you to send unnecessary sensitive information.

Verification

To protect users from unauthorized deletion, we may ask you to verify that you control the account, email address, mobile number, Page, or other identifier connected with the request. We will only ask for information reasonably necessary to verify the request.

What may be deleted

Depending on your relationship with AMCIETY and the request, deletion may include account/profile information, buyer registration data, claim-related records, uploaded item images, payment-proof attachments, payment-page customer details and other personal information that AMCIETY is not required or permitted to retain.

Information we may need to retain

Some records may be retained where reasonably necessary or legally required, including for fraud prevention, security logs, financial/accounting obligations, dispute resolution, enforcement of agreements, or compliance with law. Where appropriate, information may instead be anonymized or restricted.

Deleting information from AMCIETY does not automatically delete information independently held by a seller, Meta/Facebook/Messenger, a bank, wallet, payment gateway, or another third party. You may need to contact those parties separately.

Connected Facebook permissions

If you are a seller who connected a Facebook Page to AMCIETY Live, you may also disconnect the Page through available AMCIETY controls and manage app permissions through your Meta/Facebook account settings. Removing a third-party permission does not necessarily erase records already lawfully retained by AMCIETY, so send a deletion request if you also want AMCIETY-held personal data reviewed for deletion.

Questions

If you are unsure what information is associated with you, contact us using the details below and we will help identify the appropriate request.